ICBC Counselling
(Eye Movement Desensitization & Reprocessing)
Support for Healing After a Motor Vehicle Accident
Being involved in a car accident can be a life-changing experience. Beyond the physical injuries, it’s common to experience stress, anxiety, trauma, or emotional difficulties long after the accident itself. If you’ve been in a motor vehicle accident (MVA) in British Columbia, you may be eligible for counselling services that are fully or partially covered by ICBC.
We are an ICBC-authorized counselling provider, here to help you navigate recovery with care and support.
How ICBC Counselling Works
ICBC recognizes that recovery isn’t just physical—it’s also emotional and psychological. That’s why counselling is often included as part of your treatment plan after an accident.
Key points to know:
No doctor’s referral needed – You can access counselling directly within the first 12 weeks after your accident.
Coverage available – ICBC usually pre-approves a set number of counselling sessions after an accident.
Direct billing – We bill ICBC directly, so you don’t have to pay out of pocket for approved sessions.
Holistic recovery – Counselling can support your emotional, mental, and physical healing.
How Counselling Can Help After an Accident
Car accidents can affect more than just your body. Counselling provides a safe space to process what happened and cope with the aftereffects.
Through counselling, you may find support with:
Managing stress, anxiety, or panic symptoms
Processing trauma related to the accident
Coping with chronic pain or physical limitations
Improving sleep and relaxation
Addressing changes in mood, such as depression or irritability
Rebuilding confidence to return to driving or daily activities
Adjusting to lifestyle changes during recovery
Who Is Eligible?
You may be eligible for ICBC-covered counselling if you:
Were injured in a motor vehicle accident in BC
Have an open ICBC claim
Are within the approved treatment period outlined by ICBC
If you’re not sure, we can help you check your coverage and guide you through the process.
What to Expect
A typical ICBC counselling session will focus on:
Creating safety and trust – Offering a supportive space to share your experiences.
Understanding your needs – Exploring how the accident is affecting your body, emotions, and daily life.
Practical tools for coping – Learning strategies for stress, pain, or anxiety management.
Building resilience – Supporting both emotional healing and your overall recovery journey.
Frequently Asked Questions
Do I need to pay upfront?
No. We bill ICBC directly for approved sessions, so you won’t need to cover those costs out of pocket. As long as you provide us with an active claim number, we can take care of the rest.
How many sessions does ICBC cover?
ICBC typically pre-approves 12 counselling sessions within the first 12 weeks of your accident, but extensions may be possible depending on your recovery needs.
Can counselling help if my accident was a long time ago?
Yes. Trauma and stress can surface months or even years later. ICBC may still provide coverage if your claim is active. Contact your adjustor to find out more.
Do I need to see a doctor before starting counselling?
No referral is required in the first 12 weeks—you can book directly with us.
Ready To Take The Next Step?
If you’ve been in a motor vehicle accident, you don’t have to navigate recovery alone. ICBC-authorized counselling can support both your emotional healing and physical recovery.
We’re here to help you begin:
Phone: (778)715-0112
Email: info@willowbarkwellness.com
Or book a complimentary 15 minute consultation with any of our counsellors to see if they’re the right fit for you.