Fees & Coverage
Making Counselling Accessible
Investing in your mental health is one of the most meaningful steps you can take toward healing and well-being. We believe counselling should be clear, accessible, and as stress-free as possible—which is why we offer flexible payment options and direct billing where available.
Standard Fees
Individual Counselling: $150 per 50-minute session; $225 per 80-minute session
Couples Counselling: $175 per 50-minute session; $262.5 per 80-minute session
Family Counselling: $175 per 50-minute session; $262.5 per 80-minute session
EMDR & Specialized Sessions: Varies by type, duration, and clinician
Intensives (4.5 hours with 30 minute break): $1000
(Rates vary by clinician. Please contact us for details.)
Coverage Options
Extended Health Benefits
Many extended health plans (through work or private insurance) cover counselling with a Registered Clinical Counsellor (RCC), Canadian Certified Counsellor (CCC) or other licensed professional. Coverage varies, so we recommend checking your plan to confirm:
The type of provider covered (e.g., RCC, psychologist, social worker)
The annual maximum available
Whether direct billing is possible, or if you’ll need to submit receipts
We provide official receipts so you can easily submit for reimbursement.
ICBC Claims
If you’ve been in a motor vehicle accident, you may be eligible for counselling sessions covered by ICBC. We are an ICBC-authorized provider, and can bill ICBC directly for approved sessions—no doctor’s referral required. Only some of our counsellors provide ICBC counselling, so please make sure to select the correct sessions on our scheduling software.
Learn more on our ICBC Counselling page.
Crime Victim Assistance Program (CVAP)
If you’ve been impacted by a crime, you may be eligible for counselling sessions covered through CVAP. Some members of our team are experienced supporting clients through this process and can bill CVAP directly once your claim is approved.
Payment Options
For clients paying privately, we accept:
Credit cards
Debit (in-person)
Payment is due at the time of service, unless sessions are billed directly to your insurer (ICBC, CVAP, or other approved program). Regardless of how you choose to pay, a valid credit card is required on file to book with us.
Sliding Scale Options
We understand that finances can sometimes be a barrier to accessing support. To make counselling more accessible, we offer a limited number of sliding scale spots based on income and individual circumstances. These spaces are designed to ensure that those who need care most are still able to receive it.
If you’re interested in sliding scale availability, please reach out—we’d be happy to discuss options with you.
Questions About Coverage?
Insurance and billing can feel confusing—we’re here to help. If you’re unsure whether your counselling sessions are covered, feel free to reach out. We’ll walk you through the process and help you make sense of your options.
Phone: (778)715-0112
Email: info@willowbarkwellness.com